hey y'all

After a whirlwind journey that took me up and down the East Coast and abroad, I found my way to UX Design. As a designer, I blend my love of fashion and culture into every design. I believe that good UX should feel as satisfying as the perfect outfit or the first bite of something delicious.

Currently, I am a UX/UI Consultant at Capgemini. I support ServiceNow implementation and internal Agentic AI tools.

Working Style

Before switching to UX, I worked as a strategic marketing and communication associate for various startups and non-profits. I thrive in fast-paced environments where creativity, agility, and purpose drive every decision. I love building from the ground up and being a part of a team of energetic, adaptable, and mission-driven creatives.

Outside of Work

When I'm not crafting intuitive user experiences, you can find me looking for the nearest Buc-ees on a road trip, rummaging through an estate sale, or planning my next international getaway!

Key Skills

  • Cross-Functional Alignment

  • Customer Journey Mapping

  • Design Strategy

  • Legacy Integration

  • Product Rollout & Strategy

  • Rapid Ideation with AI

  • Systems Thinking

  • User Research & Testing

  • Visual Design

Tools

  • Canva

  • Figma

  • Miro

  • User Zoom

  • Dovetail

Platforms

  • Web

  • iOS / Android

  • Internal Tools

  • Customer-Facing Applications

© Sophie Chen 2026

© Sophie Chen 2026